Vickie Carey
Ruther Glen, Virginia

OBJECTIVE: I am a professional with 20+ years of hands-on IT technical, operations and management experience in the finance and retail industry. I have spent the last 10 years working as a project manager, Team Lead, or Manager of technical staff in various aspects of IT. I have managed activities for intranet, internet and extranet systems, web design, site development, web and project security, business continuity planning, back up and recovery, help desk support and overall infrastructure administration management.   I have also worked on projects for setting corporate wide strategic direction and design endeavors for infrastructure planning and forecasting. All of these activities have required project planning, time and staff management, mentoring staff, working with client requests, consolidating initiatives where needed or requested and meeting set timelines to provide effective and efficient customer services.   In addition to these management duties, I have also managed teams to conduct IT audits for Sarbanes-Oxley compliance (SOx), Risk Security and Control Assessment (RSCA), Payment Card Industry (PCI), HIPAA security and privacy compliance and CobiT initiatives. I have managed all aspects of compliance, including proactive initiatives such as process mapping, process gap analysis, and process improvement based on ITIL best practices. I have also been the responsible manager for compliance tracking and dashboard reporting for senior management staff.   EXPERIENCE: 7/2006 – 6/2007 - Circuit City, Inc. Sr. IT Regulatory Compliance Analyst Manage IT SOx, Internal Audit and Regulatory Compliance remediation activities using the COBiT framework. Established and implemented the corporate Deficiency remediation process (RSCA methodology) for tracking and reporting. Provide oversight and control of efforts to mitigate deficiencies, identify risks and adhere to regulatory compliance initiatives. Develop and train IT staff for new Regulatory Compliance policies, processes and procedures. Prepare and provide Regulatory Compliance initiative reports to senior management. Assist project teams to identify process risks through Gap Analysis activities utilizing the ITIL framework. Assist IT groups to develop plans for process improvements and fill identified gaps. Developed and implemented an IT process to ensure Operational Readiness for all projects prior to production implementations. Coordinate and manage department audits, including setting audit scope, procedures and documentation. Oversee IT General Control testing. Act as liaison between internal IT groups and external auditors to establish consistent and comprehensive communication and documentation.   1/2004 – 2/2006 – Freddie Mac IT Risk Analyst / Manager Provide Risk Oversight and Control for departmental SOx efforts using the ITIL and CobiT Frameworks. Facilitate modeling efforts to create gap analysis documentation, SOx Process Narratives, Test Procedures, Test Plans, identify key controls and satisfactory evidentiary documents. Assist project teams to develop plans for process improvements and fill identified gaps. Oversee testing and liaison efforts between internal IT groups and external auditors to establish consistent and comprehensive documentation. Prepared, presented and performed oversight of executive level compliance reporting, including attestation reports. Establish operational procedure documentation; ensure procedure and process communication and training of IT staff. Develop and conduct staff training programs, mentoring, conflict resolution and conduct employee reviews.   2/2003 – 12/2003 – Freddie Mac IT Technical Engineer / IT Risk Analyst / Manager IT Manager. Manage process improvements and day to day operations. Manage web environment risk identification, remediation and reporting. Develop web infrastructure CobiT, ITIL and SOx controls; manage findings and develop solutions to mitigate risk. Establish control test scenarios and oversee testing validation efforts. Assist the corporate Business Continuity group in writing requirements for storing and tracking backup/recovery plans, and assist in the evaluation of software products to meet those needs. Develop and conduct staff training programs, mentoring, conflict resolution and conduct employee reviews.   1/2001 - 1/2003 – Freddie Mac Systems Support Analyst IV (Project Manager) Manage web infrastructure (hardware/software), Project Management for architecture upgrades, new software implementations and retirement, infrastructure design and implementation. Ensure implementations comply with corporate Change Management, License management, operational procedures and coordination of CobiT controls. Establish the business continuity plan (BCP) for the corporate web infrastructure and perform quarterly backup/recovery tests with other infrastructure groups. Manage process improvements, process gap analysis and remediation, and day to day operations. Acted as the Senior technical lead for problem resolution, infrastructure and operational enhancements utilizing ITIL best practice solutions. Continue to develop and conduct staff training programs, mentoring, and conflict resolution. Provide input for employee reviews.   1/1998 - 12/2000 – Freddie Mac Systems Support Analyst IV (Senior Web Engineer) Senior Web Engineer / Project Manager for the corporations' web technology. Provided oversight for the day to day administration and operations of the corporate intranet, internet and extranet web environments. Ensure application and infrastructure security configurations meet internal controls and external customer authentication and security requirements. Manage internet projects to improve operations and enhance functionality, as well as, management reporting. Manage the corporations Y2K web testing and implementation. Manage operations staff that provides technical support. Develop and conduct staff training programs, mentoring, and conflict resolution. Provide input for employee reviews.   4/1997 - 12/1997 – Freddie Mac Systems Support Analyst IV (WebMaster / Project Manager) Web Technician for the corporations' intra/internet projects. Perform the day to day administration and management of the intranet corporate web servers, over see corporate wide shared resources for graphics, CGI and web scripts. Develop and maintain several web operation and web development information sites, including all graphic designs. Create and maintain the web development policies, procedures, standards and design guidelines for the corporate intranet. Work as part of the web operations team to create and ensure infrastructure support architectures are functional, secure and meet business needs. Support specialist for HTML, several HTML editing tools and web site design, creation and implementation for business areas and development teams. Perform quality assurance and integration integrity testing prior to project implementations.   1/1994 - 3/1997 – Freddie Mac Systems Support Analyst III/IV (Team Lead) Credited with introducing and implementing web technology to the corporation. This was accomplished through project management for designing and implementing the corporation's pilot and prototype web efforts. Performed formal and informal training sessions in HTML and design concepts to IT staff. Conducted several demonstrations, overviews and marketing of web technology to various divisions and departments within the corporation. Managed personnel work assignments, monitored progress and reported status of projects. Managed the production implementation of the intranet and corporate roll-out. Assisted in the implementation and roll-out of the corporations internet web site.   Software engineering specialist designated to gather user and developer requirements, perform software searches, evaluations and proto-typing of solutions and products to meet business needs. Created and performed test plans, evaluation procedures and policies for a corporate wide approved technology architecture. Installed and configured various software packages for comparison evaluations and proto- typing efforts. Technical lead for the corporations time and management tracking system.   1/1991 - 12/1993 – Freddie Mac Systems Support Analyst III Data Administrator - Conducted business process redesign efforts for various aspects of the secondary mortgage marketing industry. Performed requirements gathering sessions, covering current processes, process gaps and process improvements. Prepared functional dependency (FDD) and entity relationship diagrams (ERD) with Texas Instruments (TI) IEF Case Tool. Managed and maintained the IEF repository and public interface dictionary. Created and implemented over 200 DB2 SQL reports for Data Administrators and Business Area analysts. Created and implemented a reports management system using the DB2 Query Management Facility (QMF) for easy to use report menus.   1/1984 - 10/1989 – Mobil Corporation Data Administrator / Data Dictionary Administrator Managed and maintained the IEF repository and public interface dictionary. Including adhoc report generations via DB2 QMF using DB2 SQL. Entry level data administrator assigned to gather business requirements and generate business area analysis models, which included ERD and FDD models using IEF. Maintained and managed the corporations data repository using IBMs' Data Dictionary. Served as the IBM Dictionary Administrator for the corporation worldwide.Implemention and maintained business data structures into IBMs' Data Dictionary, which included database definitions, segment layouts and element specifications. Quickly became the corporation's data repository expert and served as information resource for developers.   CERTIFICATIONS: CSOx – Sarbanes-Oxley Certification Solaris 9 – System Administration – Certificate of completion   EDUCATION: 06/2008 University of Sedona Masters of Metaphysical Science This is a non-secular degree as classified by the Department of Education in Washington, DC.   12/2005 Vigilar IT Security Training Sarbanes-Oxley (CSOx Certification) Implementation of SOx Controls, Testing procedures, Risk Oversight and Reporting Governance. Utilizing CobiT processes for establishing IT general controls, testing procedures and management reporting.   12/2003 Sun: Solaris 9 Systems Administration Unix System Administration I & II Solaris 9 Operating systems. Installation, file system management, boot procedures, backups and restores, printing. Network basics, NFS, SVM, RBAC, JumpStart, SMC, NIS.   1/2003 Continuing Education - Freddie Mac On going business education such as: Sun - Unix Systems Administration, MS - NT Workstation and Server Administration, Project Management, Managing and Mentoring, Managing Conflict and Diversity. Implementing SOx in an IT environment. As well as, continual on the job training on a daily basis.   1/2001 Ministerial Leadership Pastoral Counseling These courses provide additional education to effectively manage and plan projects as well as staff. Included in this training are approaches to community and chapel building, developing effective sermons, public speaking and presentation, spiritual counseling, spiritual teaching, developing effective lesson plans. These skills easily translate into the business management arena as well. Ordained in 1998 and Licensed in the Commonwealth of Virginia in 2002.   6/1983 Computer Learning Center Vocational – Associate Degree Equivalent Graduated with Honors in Computer Programming, learning the basic languages of the time, Assembler, Cobol and Fortran.   AFFILIATIONS: 12/2005 – Present ISACA / Virginia Chapter Member at large 1/1996 – Present Forest Moon Assembly Sr. Pastor   PUBLISHED ARTICLES: IT Governance & Oversight IT Attestations Process Narratives Segregation Of Duties RSCA Methodology - Managing Remediation RSCA Process - Procedure Document RSCA Tracking - Tracking The Details HTML Tutorials

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